Would it make sense to ask when and how the participatory aspirations of a multi-stakeholder approach to governing a region’s shared environmental problems and concerns are realised? Why so? Such questions presuppose that ...

The concept of transnational education seems to have sprang from dormancy to heightened activity in the last three decades. Higher education institutions (HEI) have been growing and moving from one nation to another in ...

The purpose of the study was to examine the influence of directive and supportive leadership style on employee job satisfaction in commercial banks in Kenya. The study adopted the positivism research philosophy and descriptive ...

With intense competition among hotels, the study sought to assess the influence of technology infrastructure on customer loyalty as a strategy in Customer Relationship Management (CRM) in the hotel industry in Kenya. The ...

Purpose: The purpose of this study was to determine the effect of the land tenure system in Kajiado North District on social economic development of households in the area. Methodology: The study employed a descriptive ...

Dining is a common phenomenon in major cities and towns, especially in modern lifestyle where people have limited time due to work and other related engagements. Indigenous restaurants have become a preference for most ...

In today's rapidly changing commercial world, 'retail design' is taking on greater importance than ever before, both in terms of selling a company's products and promoting an organization's corporate identity hence, evolution ...

With the upgrading of polytechnics to constituent universities in Kenya, competition has been taken to even greater heights as far as midlevel training institutions is concerned. Students now have chances of progression ...

According to empirical evidence the extent of Customer Relationship Management (CRM) benefits to an organization will vary depending on the nature of the business concerned. They are likely to be more substantial in the ...

The purpose of this study was to examine the influence of focus strategy-firm structure fit on the performance of star-rated hotels in Kenya. The study adopted the positivism research philosophy and descriptive-correlative ...