Challenges of communicating risk are critical in disaster situations, particularly in areas like Goma, Democratic Republic of Congo, where risk-prone societies face significant challenges in conveying information. ...

This study interrogated the influence of online reviews on Twitter on the public perception of the Kenya Red Cross Society. The objectives of the study were to explore the prevailing attitudes towards Kenya Red Cross Society ...

The study sought to investigate how situational crisis communication theory is applied in the analysis of communication response strategies before and after a crisis at Kenya Power Company. To investigate the phenomenon, ...

Outsourcing of services to third party service providers has become a norm among most large and medium-sized organizations. Through outsourcing, these organizations gain a competitive advantage in the market. However, ...

As organizations and industries continue to adopt digital solutions for efficient operations, they increasingly acquire software solutions from third party vendors and software developers. The interaction between entities ...

The developments in technology, the internet, and social media use like Twitter platforms have revolutionized communication approaches and strategies in nearly all spheres of life. Although interviews and surveys have been ...

Organizations face an ever-increasing number of external cyberattacks, prompting substantial resource allocation toward fortifying their assets. However, recent studies have revealed that insider threats inflict severe ...

All organizations face challenges, but small and medium-sized businesses that rely on outdated technology often face the most. To resolve problems, businesses implement and rely on business intelligence by managing information ...

This project sought to identify the critical success factors of digital transformation in Kenyan Banks and how to sustain the transformation momentum by keeping those factors in focus. Many banks in the recent past have ...

The use of mobile phones continues to rise with no indication of slowing down. The increase in digitization of services to mobile platforms has resulted in more users becoming reliant on their mobile phones and in most ...