Abstract:
Muigai paced back and forth across the office floor one Wednesday evening. He began to notice significant discontent among his staff. What originally started with a few rumbling comments later manifested as decreasing performance.
Muigai’s firm employed thirty people and he desired the team to still feel like a family environment. He found meaning in his life that he provided a stable work environment for his employees. He tried hard not to let the company’s fluctuations affect his staff.
Meanwhile Wanja worked for Muigai. He performed data warehouse management functions at the firm. Now two years into his job, Wanja wondered whether he could progress. He appreciated that his pay check came regularly on time and that staff never feared layoffs. While Muigai hired Wanja based on his extensive skill set, Wanja yearned to expand his knowledge and options.
Muigai watched Wanja’s once stellar work start to deteriorate. Meanwhile Wanja spent substantial portions of each work day searching for new employment online. What caused Wanja’s discontent?
A reader of the above scenario may clearly notice the trouble at Muigai’s company: humans do not thrive as stagnant creatures. However, in the midst of a busy executive’s plethora of responsibilities, obvious causes of staff displeasure often escape notice.
As Business Talk ends its series on research techniques, let us demonstrate how research can change lives in the real business world. While mountains of data exists on how to manage employees, grow strategically, negotiate deals, etc., a shameful disconnect still exists between what science knows and what businesses actually do. Academics uncover thrilling methodology and techniques, but publish for other academics to read. Meanwhile, managers learn from other managers or unqualified academics. Cutting edge research rarely reaches training halls and classrooms.
Description:
An article on the Business Daily Newspaper by Professor Scott serves as the Director of the New Economy Venture Accelerator (NEVA) and Chair of the Faculty Senate at the United States International University-Africa,