S

Factors Influencing Employee Commitment and Its Impact on Organizational Performance: A Case Study of Kenya Airports Authority

Show simple item record

dc.contributor.author Kamau, Rosemary Wambui
dc.date.accessioned 2015-08-31T12:28:55Z
dc.date.available 2015-08-31T12:28:55Z
dc.date.issued 2015
dc.identifier.uri http://erepo.usiu.ac.ke/11732/681
dc.description A Research Project Report by Rosemary Wambui Kamau, Submitted to Chandaria School of Business in Partial Fulfillment of the Requirement for the Degree of Masters in Business Administration (MBA). en_US
dc.description.abstract Organizations get their work accomplished through employees who perform different tasks. Therefore in order to improve the performance of organizations, employee commitment is necessary as it promotes level of individual employee performance. An employee who is committed in the work place is of great value to the organization as they may need little or no supervision to accomplish the tasks assigned to them. The purpose for conducting the research was to establish the factors influencing employee commitment in Kenyan companies. The research questions that guided the study included: What are the organizational factors that influence employee dedication in KAA? What are the individual factors that influence employee dedication in KAA? What effect does employee commitment have on the overall performance at KAA? This study used the case of Kenya Airports Authority to investigate the factors influencing employee commitment and its impact on organizational performance. The study adopted a descriptive research design. The target population of the study was 168 employees drawn from the various functions of the organization. A sample of 92 was selected though stratified sampling. The questionnaire was used as the instrument of data collection. Statistical methods were used to analyze data and facilitated by the Statistical Package for Social Scientists (SPSS) version 21. Past success of the company, training and development, salary, team cooperation among other organizational factors were found to have a great influence of employee commitment. The findings obtained from the study show that organizational factors have a strong influence on employee commitment. These factors include; salary, past success of the company, training and development, leadership and management style, working environment, team cooperation, organisational structure, job redesigning. The findings also indicated that individual factors strongly influence employee commitment highly. These factors include; opportunity for personal advancement, demographic factors, employee job satisfaction, involvement in decision making, level of stress generated from the job, personal needs alignment to company objectives, relationship with fellow employees, attainment of job feedback, trust between employee and co-workers, degree to which employee personal values are in line with those of other employees. The study also indicated that employee commitment had an impact on organizational performance. The factors included; Employee turnover, quality and quantity of work produced, absenteeism, degree to which safety practices are observed and degree to which employees feel stressed by their job. The study concluded that organizational factors had a very great influence on the level of employees’ committed in the organization. The elements include; salary given by employer, past success of the company, training and development, leadership and management style, working environment, team cooperation, organisational structure and job redesigning. Individual factors play a critical role in influencing the level of employee commitment is a conclusion that was made. Most respondents agreed that employee commitment has a great influence on the performance of the organization. Employee dedication on their work effects on the organizations performance include; turnover, quality and quantity of work produced, absenteeism, degree to which safety practices are observed, degree to which employees feel stressed by their job. en_US
dc.publisher United States International University - Africa en_US
dc.subject Employee Commitment en_US
dc.subject Organizational Performance en_US
dc.title Factors Influencing Employee Commitment and Its Impact on Organizational Performance: A Case Study of Kenya Airports Authority en_US
dc.type Thesis en_US


Files in this item

This item appears in the following Collection(s)

Show simple item record

Search Repository


Browse

My Account

Context