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The Effect of Agile Work on Organizational Performance in Kenyan Banks: A Case Study of Commercial Bank of Africa

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dc.contributor.author Mathenge, Paul
dc.date.accessioned 2019-11-13T08:53:55Z
dc.date.available 2019-11-13T08:53:55Z
dc.date.issued 2019
dc.identifier.uri http://erepo.usiu.ac.ke/11732/4961
dc.description A Research Project Report Submitted to the Chandaria School of Business in Partial Fulfillment of the Requirements for the Degree of Master of Science in Management and Organizational Development (MOD) en_US
dc.description.abstract The general objective of the study was to determine the Effect of the Agile Work Model on an Organization’s Performance. The study focused on the banking sector and specifically, took up a case study on Commercial Bank of Africa Limited. The specific objectives of the study were to study the Influence of the Agile Work Model on Team Cohesion at Commercial Bank of Africa Limited; to determine the Influence of the Agile Work Model on Individual Work Performance at Commercial Bank of Africa Limited and to determine the Influence of the Agile Work Model on Strategy Execution at Commercial Bank of Africa Limited. A descriptive research design was adopted by the study, with a target population that included 162 employees working at the Commercial Bank of Africa headquarters sampled from different levels of management incorporating senior level, middle level and lower level cadres. Stratified sampling method was utilized since the population of interest was heterogeneous. To collect data, structured questionnaires presented in a likert scale were adopted. 100 respondents participated in the study which gives a response rate of 61.7%. The analysis was done quantitatively using descriptive and inferential statistics. The first objective of the study was to determine the influence of the agile work model on team cohesion at Commercial Bank of Africa Limited. The inferential findings regarding correlation indicated that agile work model was positively and significantly associated with team cohesion at Commercial Bank of Africa Limited (r =0.424, p <0.05). Similarly, the regression findings revealed that agile work model positively and significantly affects team cohesion at Commercial Bank of Africa Limited; R square value was 0.269 which implied that agile team cohesion explained 26.9% of the variability in agile work model. The second objective of the study was to determine the influence of agile work model on individual work performance at Commercial Bank of Africa Limited. The inferential findings regarding correlation indicated that agile work model was positively and significantly associated with individual work performance at Commercial Bank of Africa Limited (r =0.846, p <0.05). Furthermore, the regression findings revealed that agile work model positively and significantly affects individual work performance and explained up to 72% of the variation in individual work performance at Commercial Bank of Africa Limited.Findings on the third objective of the study, influence of the agile work model on strategy execution, found out that agile work model influenced strategy execution (r =0.866, p <0.05). The inferential correlation results indicated that agile work model was positively and significantly associated with strategy execution at Commercial Bank of Africa Limited. The regression findings revealed that 75% of the variability in the agile work model positively and significantly affects strategy execution at Commercial Bank of Africa Limited. The study concluded that agile work model positively and significantly affects team cohesion in organizations, individual performance and strategy execution. The study recommends a high extent in adoption of the model in order to enhance team cohesion, individual performance and strategy execution. In so doing, the organization will realize increased employee productivity, job satisfaction, commitment and production. The study recommended high extent in adoption of the agile work model in order to enhance team cohesion, facilitate teamwork and elimination of work stress in organizations to realize increased employee productivity, job satisfaction and commitment. Additionally, the study recommended that the management of companies in the banking sector and other sectors to adopt agile work model when there is a need to improve the employee’s individual performance and employees’ strategies executions. en_US
dc.language.iso en en_US
dc.publisher United States International University - Africa en_US
dc.subject Agile Work en_US
dc.subject Organizational Performance en_US
dc.subject Kenyan Banks en_US
dc.subject Commercial Bank of Africa en_US
dc.title The Effect of Agile Work on Organizational Performance in Kenyan Banks: A Case Study of Commercial Bank of Africa en_US
dc.type Thesis en_US


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