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Effects of Management of Water Resources on Performance of Water Service Providers in Kiambu County

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dc.contributor.author Githinji, Josephine N.
dc.date.accessioned 2019-08-01T07:35:56Z
dc.date.available 2019-08-01T07:35:56Z
dc.date.issued 2019
dc.identifier.uri http://erepo.usiu.ac.ke/11732/4708
dc.description A Research Project Report submitted to the School of Business in Partial Fulfillment of the requirement for the degree of Masters of Management and Organization Development (MOD) en_US
dc.description.abstract The purpose of this study was to establish factors influencing performance of water resource management among water service providers in Kiambu County. This study will be guided by the following research questions: What are the effects of water resource management challenges on performance of water service providers in Kiambu County? How do project management processes affect performance of water service providers in Kiambu County? What is the effect of water resource management strategies on performance of water service providers in Kiambu County? Descriptive research method was used since this is an exploratory kind of research which is trying to understand the challenges in water resource management. The population was 250 individuals drawn from employees in Kiambu County, ministry of water and sanitation, Athi Water Services Board and customers. A sample size of 153 was drawn and structured questionaire was used to collect the data and correlation and regression analysis was used to determine the relationship between water resource management and performance of water service providers. Primary data was used in this study and data was collected using questionnaire and developed by the researcher. А questionnаire was defined аs а formаlized schedule or form, which contаins аn аssembly of cаrefully, formulаted questions for informаtion gаthering. Analysis of the first objective indicated that Kiambu county has mechanisms (e.g. commissions, councils) for river basin management. The findings also show that in the county Water coverage has increased over the past five years and drinking water quality has improved in Kiambu County. The findings also revealed that Kiambu water authority publishes its statutes and by laws are accessible on website or in print format. A review of the second objective established tthat hours of water supply has improved in Kiambu County and there is an ongoing technicаl support to handle technicаl repаirs. It was also agreed that Kiambu County has ongoing institutionаl support is that encourаge ongoing sociаl mobilizаtion in Kiаmbu County. The findings also show that community participation in the planning and implementation of water resource infrastructure can reduce water crisis in Nairobi. The last objective established that Kiambu County has water user committees as part of community-based water resources management plans. Finding also show that committee members have common interests and goals. It was also revealed that community members in Kiambu overlook social difference and heterogeneity of communities as well as environments and drinking water treatment in Kiambu undergo physical, biological, and chemical processes. Results also show that at Kiambu County, measures are put in place for pollution prevention to improve water quality and the county, storage, pumping, and pipe systems in done effectively to protect and deliver the water to customers. It was concluded that Kiambu County has put in place mechanisms (e.g. commissions, councils) for river basin management; this could have contributed to the increases water coverage over the past five years. The county has also witnessed improved drinking water quality. Secondly, community participation in the planning and implementation of water resource infrastructure can reduce water crisis in Kiambu although some of the group- owned water points lack effective committees and this challenges management. Lastly, Kiambu County utilizes its water user committees as part of community-based water resources management plans, and to ensure continuity of the agenda committee members have common interests and goals and they overlook social difference and heterogeneity of communities as well as environments. The study recommended that Kiambu County should keep up with its mechanisms for river basin management; there should also be heavy penalty for whoever is found culpable of mismanaging water crisis. Secondly, more community participation initiatives should also be encouraged to improve the planning and implementation of water resource infrastructure. The county should publicize its income projections attained from water revenue collection to ensure transparency. For emergency purposes, the county should have a special funds kitty kept in а speciаl reserves bаnk аccount to aid when need arises. Lastly, Kiambu County should continue having water user committees as part of community-based water resources management plans and since community members in Kiambu overlook social difference and heterogeneity there is need to hire more experts from the fields, as well as bench mark with other counties. en_US
dc.language.iso en en_US
dc.publisher United States International University - Africa en_US
dc.subject Management en_US
dc.subject Water Resources en_US
dc.subject Water Service Providers en_US
dc.subject Kiambu County en_US
dc.title Effects of Management of Water Resources on Performance of Water Service Providers in Kiambu County en_US
dc.type Thesis en_US


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