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Effects of Skilled Labour on Quality of Workmanship within the Construction Sector in Nairobi County

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dc.contributor.author Langat, Samuel Kipng’eno Arap
dc.date.accessioned 2018-11-09T07:35:37Z
dc.date.available 2018-11-09T07:35:37Z
dc.date.issued 2018
dc.identifier.uri http://erepo.usiu.ac.ke/11732/4102
dc.description A Project Report Submitted to the Chandaria School of Business in Partial Fulfilment of the Requirement for the Degree of Masters in Business Administration (MBA) en_US
dc.description.abstract The general objective of the study was to investigate the effects of skilled labour on quality of workmanship within the construction sector in Nairobi. The specific objectives of the study were to investigate the extent on-site skills training and certification influences the quality of workmanship within the construction sector, to investigate to what extent managerial skills affects the quality of workmanship within the construction sector and to investigate the impact of using effective strategies for improving the quality of workmanship within the construction sector in Nairobi. This study employed the use of primary data. The target population of this study consisted of the building contractors in Nairobi County totalling 1,938. However, to ensure the sample was a true representative of a broad target population the researcher applied the sampling formula by Miller and Brewer (2003) giving a sample size of 332 construction sites of whom 302 responded. A stratified random sampling technique was used in the selection of the active construction sites within NCA 1 to NCA 4 categories. For purposes of this study, the data collection was carried out through structured questionnaires. Research assistants were engaged to help in distributing the questionnaires to the respondents. To ensure objective results the researcher focused on all levels of workers on site. Data collection was completed in person as much as possible. The collected data was analysed using descriptive statistics. Inferential statistics was applied to show the association between study variables and multiple regression analysis showed the strength, direction and significance of the relationships. Data was presented in the form of tables. Standard Package for Social Sciences (SPSS) was the tool used to analyse the data. An analysis of the first objective revealed that the respondents strongly agreed that there was a notable improvement in quality of workmanship in the construction industry over the last two years. Subsequently, there has been an increase in the Certification of construction workers in Nairobi County and required to prove their competence. The respondents believed many construction workers in Nairobi are informally trained through the social flat forms like family businesses or mentored by a relative. A majority are employed and learn on the job and despite this, the worker was still expected to deliver correct results on the first attempt. An analysis of the second objective revealed inadequate funding resulted in inadequate professional staffing. When a project was on a very tight budget, the developer or contractor cuts out supervisory and managerial functions to save on cost. This resulted in poor work going unnoticed. Having managers; foremen, subcontractors, or supervisors in a project affected the quality of results because they bring to the site proper construction management and effective manpower management. The combination of some or all these elements helped managers to undertake quality projects. An analysis of the third objective revealed with emphasis the importance of stakeholder’s engagement with the Government expected to take a leading role in the sector as a catalyst to the development of training institutions. There was marked progress addressing training needs by both public and private institutions; however, because of the nature of the trade, there was still the gap of scaling this program. In this regard, it was notable that all quality enhancement strategies should be specific in trade/ skills and worker oriented. There was a strong positive association between the lack of good training providers to poor quality of workmanship. It was concluded that there in regards quality of workmanship there was a need for industry unity amongst stakeholders spearheaded by Government not just for policy formulation and implementation but was being the catalyst for the creating right atmosphere for promoting onsite skills training by really converting these construction sites into viable organised training centres. This was because of the challenge that majority of the workers are informally trained, but that this approach has borne results as reported by similar studies in other international markets facing a similar challenge. For further studies, there was need to establish effective models for implementing the proposed effective strategies. Especially on how to convert these construction sites into training centres; what challenges in doing so. Additionally, further research ought to be carried out in consideration of a national scale since this case was particularly focused on Nairobi Country hence need for consideration of the other 46 Counties. en_US
dc.language.iso en en_US
dc.publisher United States International University - Africa en_US
dc.subject Skilled Labour en_US
dc.subject Quality of Workmanship en_US
dc.subject Construction Sector en_US
dc.subject Nairobi County en_US
dc.title Effects of Skilled Labour on Quality of Workmanship within the Construction Sector in Nairobi County en_US
dc.type Thesis en_US


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