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Factors that Influence the Adoption of Telemedicine amongst Clinicians in Kenya

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dc.contributor.author Mbugua, Anne
dc.date.accessioned 2016-09-28T11:07:44Z
dc.date.available 2016-09-28T11:07:44Z
dc.date.issued 2016
dc.identifier.uri http://erepo.usiu.ac.ke/11732/2733
dc.description A Project Report Submitted to the Chandaria School of Business in Partial Fulfillment of the Requirements for the Degree of Masters in Business Administration en_US
dc.description.abstract The purpose of this research was to investigate factors that influence the adoption of telemedicine amongst clinicians in Kenya which was achieved by answering the following research questions: To what extent does perceived ease of use of technology affect adoption of telemedicine amongst clinicians in Kenya; to what magnitude does perceived usefulness determine adoption of telemedicine amongst clinicians in Kenya and to what degree does attitude determine adoption of telemedicine amongst clinicians in Kenya? The descriptive research design was used in this research. The target population consisted of 700 doctors and nurses at the Aga Khan University Hospital. The sampling frame was obtained from the hospital’s human resources office. The sample size constituted of 103 nurses and 95 doctors who were selected from the two strata through systematic random sampling. The research instrument that was used was a questionnaire consisting of a 5 point Likert scale. Data was later analysed using the statistical package for social science (SPSS) to come up with generalized conclusions. The data collected on personal information and use of telemedicine was analysed using mean and cross tabs where applicable to better describe the population characteristics from the respective strata, i.e. nurses and doctors. Additionally, Pearson’s correlation coefficient was applied to determine the relationship between the aspects of perceived ease of use and adoption of telemedicine amongst clinicians in Kenya; aspects of perceived usefulness and adoption amongst clinicians in Kenya & the aspects of attitude and adoption amongst clinicians in Kenya respectively. The majority of the respondents rated the frequency of use of most of telemedicine modules as seldom. Most of the respondents agreed that perceived ease of use, perceived usefulness and attitude influence the adoption of telemedicine amongst clinicians in Kenya. On the first objective, a significant correlation was found to exist between the aspects of perceived ease of use (compatibility, trialability & complexity) and adoption of telemedicine. On the second objective, a significant correlation was also found to exist between the aspects of perceived usefulness (observability, compatibility & relative advantage) and adoption of telemedicine. On the last objective, a significant correlation was found to exist between the dimensions of attitude (conscientiousness, openness to experience, agreeableness, neuroticism and extroversion) and adoption of telemedicine. The study concluded that, in general, the rate of adoption is low amongst clinicians in Kenya. On the first objective, the study concluded that the dimensions of perceived ease of use (relative advantage, trialability, complexity and compatibility) play an important role in explaining the telemedicine adoption rates amongst clinicians in Kenya. On the second objective, the study concluded that the factors linked to perceived usefulness (compatibility, relative advantage and observability) play an important role in explaining telemedicine adoption rates amongst clinicians in Kenya. On the last objective, the study concluded the dimensions of attitude (conscientiousness, openness, agreeableness, neuroticism and extroversion) play an important role in explaining the adoption of telemedicine amongst clinicians Kenya. On the first objective, the study recommended that telemedicine systems should be designed to present advantages to clinicians, allow for trial usage periods during which time clinicians can discover the features and capability of a system without making a formal commitment, the systems should also be compatible with clinicians’ values and professional standards. On the second objective, the study recommended that telemedicine implementation teams should ensure that clinicians are involved in the process of acquiring and rolling out telemedicine systems. Involving clinicians in the implementation of telemedicine systems and acting on the issues they raise will lead to the development of a system that fits into clinicians’ work process. In regards to the third objective, it was recommended that the clinicians’ representative for a telemedicine project should be an individual who is an extrovert, conscientious, open to experience and agreeable as they are more likely to focus on achieving the telemedicine implementations’ goals unlike their neurotic peers. en_US
dc.publisher United States International University - Africa en_US
dc.subject Adoption of Telemedicine en_US
dc.subject Clinicians en_US
dc.title Factors that Influence the Adoption of Telemedicine amongst Clinicians in Kenya en_US
dc.type Thesis en_US


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