The purpose of the study was to investigate the effects of mobile banking on firm performance in the banking sector in Kenya using Equity Bank in Nairobi County as the case study. Specifically, the study sought to evaluate ...

The objective of the study was to establish the impact mobile banking has on customer satisfaction in Kenyan banking industry. This study aimed at examining; the effect of ease of product use on customer satisfaction, the ...

The general purpose of this study is to determine the factors affecting mobile banking adoption and usage at Kenya commercial bank Kenya. The research was guided by the following research questions:How does social cultural ...

The objective of the study was to investigate the risks facing mobile banking among the commercial banks in Kenya. The study seeks to answer three research questions. What risks arise for commercial banks in Kenya as a ...

Mobile technology is revolutionising the global banking and payment industry. This study seeks to understand the role this technology has played in provision of personal banking services it offers as new opportunities for ...