S

Factors Influencing Entrepreneurial Growth in the Small and Medium Enterprises Sector in Kenya: A Case Study of Major Petroleum Lubricant Distributors

Show simple item record

dc.contributor.author Kimaile, Robert Kyalo
dc.date.accessioned 2015-12-14T09:22:25Z
dc.date.available 2015-12-14T09:22:25Z
dc.date.issued 2015
dc.identifier.uri http://erepo.usiu.ac.ke/11732/1731
dc.description A Project Report Submitted by Kimaile Robert Kyalo to the Chandaria School of Business in Partial Fulfilment of the Requirements for the Degree of Masters in Business Administration (MBA). en_US
dc.description.abstract The small and medium enterprise (SME) sector in Kenya is a foundation for competitive advantage necessary for entrepreneurial growth. Lubricant distributors comprise a group of SMEs whose growth is unpredictable due to market uncertainties. On the basis of this perception, this study sought to investigate some key factors influencing the entrepreneurial growth of such distributors. The research questions were: How do the owner-managers’ characteristics influence the growth of lubricant distribution businesses in Kenya?; How does competition influence the growth of lubricant distribution businesses in Kenya?; and, How does customer availability influence the growth of lubricant distribution businesses in Kenya?. To answer these questions, a causal research was adopted by conducting a census of the country’s population of 60 registered distributors. Conclusions and recommendations were established by analysing the primary data collected using questionnaires. The study utilized lubricant distributor growth rate as the key indicator of growth. The relationships between the respondents’ opinion on the different aspects of the factors under study and the actual SME growth rates were adopted in determining the influence of such factors on growth. Firstly, the influence of the owner-manager’s characteristics on SME growth was found to consist of mind-set, attitude, personality, creativity & innovation, and education & skills. In addition, the influence of competition on SME growth was found to comprise of technological advancements, product advantages, price satisfaction and human capital. Eventually, the influence of customer availability on SME growth was found to consist of customer acquisition, satisfaction, loyalty, retention, and complaint management. It was concluded that the owner-manager’s characteristics, competition, and customer availability were key factors influencing SME growth in Kenya. The study recommended that in order to grow, owner-managers should enhance their entrepreneurial characteristics continuously. Moreover, the SMEs should withstand competition while pursuing availability of customers as a long-term growth objective. The study was concluded by endorsing further research on factors influencing entrepreneurial growth of SMEs in Kenya which were not covered in this research, including suppliers and government regulations among others. en_US
dc.publisher United States International University - Africa en_US
dc.subject Entrepreneurial Growth en_US
dc.subject Small and Medium Enterprises en_US
dc.subject Kenya en_US
dc.subject Petroleum Lubricant Distributors en_US
dc.title Factors Influencing Entrepreneurial Growth in the Small and Medium Enterprises Sector in Kenya: A Case Study of Major Petroleum Lubricant Distributors en_US
dc.type Thesis en_US


Files in this item

This item appears in the following Collection(s)

Show simple item record

Search Repository


Browse

My Account

Context