An Analysis of the Factors Affecting Strategy Implementation in Kenya Commercial Bank

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dc.contributor.author Mukhalasie, Metric
dc.date.accessioned 2015-05-06T13:44:06Z
dc.date.available 2015-05-06T13:44:06Z
dc.date.issued 2014-08
dc.identifier.uri http://erepo.usiu.ac.ke/11732/125
dc.description A Project Report Submitted to the Chandaria School of Business in Partial Fulfillment of the Requirement for the Degree of Masters in Business Administration (MBA). en_US
dc.description.abstract The importance of strategy to a firm cannot be gainsaid. Strategy implementation defines the process through which a selected strategy is actualized. In the context of this study, the fact that financial institutions have strived from various stages alongside the adoption of various organizational strategies indicates that it has not been easy to achieve optimum strategy implementation. The purpose of this study was to examine the factors affecting strategy implementation in Kenya Commercial Bank. This study was guided by a number of research questions, all with regard to Kenya Commercial Bank: to what degree does an organizational process affect strategy implementation; in what ways does organizational culture affect strategy implementation; and to what extent does organizational structure affect strategy implementation? The study employed descriptive research design targeting employees at KCB and a sample of 313 respondents. The study used primary data. The primary data was collected using questionnaires and an interview guide. Quantitative data collected was analyzed with the use of descriptive statistics using SPSS (version 20) as the tool of choice and presented through diverse measures that included percentages, means, standard deviations and frequencies. The study further employed a multivariate regression model to study the relationship between dependent and independent variables. The study found that organizational processes, organizational culture and organisational structure influence strategy implementation to a great extent in KCB. The study established that organizational performance was linked to its strategic initiatives. The results also indicate that there is a strong alignment between employee attitudes and strategic goals and objectives. The organisation has a culture of tolerating risks and the employees are motivated. It also indicated that processes in the organization are planned to match strategic realities and linked to people delivering results. The results also indicate that the organization turns processes into individual actions, necessary to produce great success in strategy implementation. The study also found that the structure in place allows for employee participation in decision making and therefore allows the employees to feel part of the process of strategy implementation. It was also illustrated that the organization has a clearly defined mission and vision statement and the power distance in the organization is not a hindrance to strategy implementation. The nature of the organizational structure enhances organizational flexibility which is critical to strategy implementation. The various research works conducted led to several conclusions: organization processes influence strategy implementation to a great extent in Kenya commercial Bank, Kenya commercial Bank has a clearly defined mission and vision statement and the power distance in the organization is not a hindrance to strategy implementation, organizational structure affect strategy implementation in Kenya Commercial Bank, Kenya Commercial Bank structure is not bureaucratic, and the nature of Kenya Commercial Bank’s structure enhances organizational flexibility critical to strategy implementation. Given the findings, the recommendation of the study is that commercial banks or any organizations that require to successfully execute a chosen strategy, need to deliberate on their resources, organization structure, and management support. In addition, the study recommends that any imminent studies in the area should replicate the study to other industries in order to establish the standardization of these results across all affected parties. A review study requires to be done to establish the factors that influence strategy implementation in commercial banks to contemplate and validate results found in the study. en_US
dc.publisher United States International University - Africa en_US
dc.subject Strategy Implementation en_US
dc.title An Analysis of the Factors Affecting Strategy Implementation in Kenya Commercial Bank en_US
dc.type Thesis en_US

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